​TERMS AND CONDITIONS FOR DOG TRAINING SERVICES PROVIDED BY:

AB K9 TRAINING 

These Terms and Conditions apply to all dog training services provided by AB K9 Training for booking a single session or a package of sessions.

 

1. Definitions

 

In these Terms and Conditions:

 

    •    “Consumer” – An individual booking services for personal use, as defined by the Consumer Rights Act 2015.

    •    “Dog” – The dog you own and for which we provide training services.

    •    “Dog Training Session” – A scheduled training period at your premises.

    •    “Price List” – Our current pricing, available on our website or by request.

    •    “Professional Dog Training Guidelines” – Best practice guidelines published by the Pet Industry Federation.

    •    “Registration Form” – The form you complete to register for our services.

    •    “Regulations” – The Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013.

    •    “Services” – Dog training services, including all related activities and materials.

    •    “We/Us/Our” – AB K9 Training, including any trainers we engage.

    •    “You/Your” – The client booking and receiving our services.

    •    “Your Premises” – The agreed location for the training session (typically your home, the park or the pavement).

 

2. Registration

 

    •    You must complete a Registration Form to apply for training services.

    •    You confirm that you are 18+ years old and a Consumer when registering.

    •    We reserve the right to accept or decline your application at our discretion.

 

3. Booking & Cancellation

 

    •    Sessions are subject to availability and must be paid in advance.

    •    Sessions must be used within 6 months of payment; packages must be used within 1 year.

    •    If you cancel at least 48 hours before a session, you can request a refund or rebook. If you cancel within 48 hours, we may charge you for the session unless rebooked at least 24 hours in advance.

    •    If we arrive but cannot start due to delays on your part (e.g., access issues) for over 30 minutes, we may cancel the session and charge for it.

    •    If we cancel a session, we will either reschedule or issue a refund.

 

4. Fees & Payment

 

    •    Payment must be made via bank transfer, online payment, or cash.

    •    Prices are subject to change, but increases will not affect already booked sessions.

 

5. Eligibility

 

    •    Services are only available to individuals who qualify as Consumers.

    •    You must be 18+ years old to register and book sessions.

 

6. Health, Safety & Legal Compliance

 

    •    Your dog must be healthy, fully vaccinated, and microchipped as per legal requirements.

    •    You must disclose any health, behavioral, or safety concerns about your dog before training.

    •    You must provide necessary items such as a collar, leash, harness, or muzzle.

    •    We may contact a veterinarian if we deem it necessary for your dog’s well-being.

    •    We follow the Animal Welfare Act 2006 and all relevant legislation.

 

7. Your Responsibilities & Warranties

 

You confirm that your dog:

 

    •    Is not suffering from a contagious illness.

    •    Is legally microchipped and registered.

    •    Is suitable for training based on disclosed behavioral and health conditions.

 

If any of these statements are untrue, we reserve the right to cancel sessions without a refund.

 

8. Training Services

 

    •    Training is conducted one-on-one unless otherwise agreed.

    •    Dogs will only be off-leash if you authorize it and we determine it is safe.

    •    We do not allow off-leash training on public highways.

    •    We maintain appropriate insurance for liability and injury.

 

9. Events Beyond Our Control

 

    •    We are not liable for delays or cancellations caused by events outside our control.

    •    If an event prevents us from providing services for over 4 weeks, you may cancel and request a refund for unused sessions.

 

10. Liability

 

    •    We are responsible for foreseeable loss or damage due to our negligence.

    •    We are not liable for:

    •    Illness, injury, or death of your dog unless caused by our negligence.

    •    Damage or injury caused by your dog.

    •    Business losses or financial damages.

    •    Your statutory consumer rights remain unaffected.

 

11. Changes to Terms

 

    •    We may update these Terms and Conditions and will notify you where possible.

 

12. Complaints

 

    •    We welcome feedback and encourage you to contact us with any complaints.

 

13. Governing Law

 

    •    These Terms and Conditions are governed by English law.

    •    Disputes will be subject to the courts of England, Wales, Scotland, or Northern Ireland, depending on your residency.

 

SCHEDULE – PRICING 

 

Individual Sessions

 

    •    Initial Consultation – £100 + VAT

    •    1 Hour Session – £90 + VAT

 

 

Training Packages

 

    •    5 Sessions – £440 + VAT

    •    10 Sessions – £860 + VAT

    •    Puppy Course – £1260 + VAT

    •    Obedience Course – £1260 + VAT

    •    Advanced Training – £810 + VAT

    •    Reactive Dog Package – £1215 + VAT